Downloads
Articles
What Makes a Winner?
What is the "perfect" boss or salesperson, the "correct" style of leadership or the "optimal" technique?
By Christian Reist, People Power Training AG
(4 pages)
PDF (689.67 KB)
The 58 Second Executive Summary
Leveraging Human Capital for Competitive Advantage
By Andrei G. Jablokow, PhD, President, STRUCTOGRAM USA LLC
And Andreas Hug, Master Trainer, STRUCTOGRAM Canada
(1 page)
PDF (462.79 KB)
Juergen Schoemen Talks about the Successful Sale
Selling the same product to different customers in a different way.
Interview by Oliver Steeger with Juergen Schoemen, Managing Director, German STRUCTOGRAM Centre, Speyer/Frankfurt
PDF (81.33 KB)
What Makes Your Customer Tick
Beyond Sales 101 and 102
By Andrei G. Jablokow, PhD, President, STRUCTOGRAM USA LLC
(1 page)
PDF (443.5 KB)
The Notion of Management Literacy
What managers need to know to succeed
By Andrei G. Jablokow, PhD, President, STRUCTOGRAM USA LLC
(1 page)
PDF (457.79 KB)
Understanding Others - Part I
Understanding other people for business results
By Andrei G. Jablokow, PhD, President, STRUCTOGRAM USA LLC
(2 pages)
PDF (506.68 KB)
Understanding Others - Part II
Understanding other people for business results
By Andrei G. Jablokow, PhD, President, STRUCTOGRAM USA LLC
(2 pages)
PDF (506.9 KB)
Case studies
Financial Advisors
For example the Financial Consulting /
Financial Advisory Services Sector
By Oliver Steeger
(4 pages)
PDF (330.85 KB)
Customer Service
For example "Touring Club of Switzerland",
its call centre and its road side assistance service
(2 pages)
PDF (180.77 KB)
Security Services
For example the FIFA World Cup 2006,
with two million soccer fans
By Oliver Steeger
(4 pages)
PDF (690.21 KB)
Newspaper and web articles
The Key to Self Knowledge Unlocks Success
By Helena Kaufman, Writer & Communications Consultant
Originally published in "The Miracle", November 9, 2007, page 20
(2 pages)
PDF (474.64 KB)
Colour Coded for Success
By Helena Kaufman, Writer & Communications Consultant
Originally published in "The Afro News", December 2007, page 5
(1 page)
PDF (432.59 KB)